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TIAA-CREF Homepage and Secure Site Redesign TIAA-CREF Homepage and Secure Site Redesign TIAA-CREF Homepage and Secure Site Redesign

On 03, Aug 2012 | In | By srgause

TIAA-CREF Homepage and Secure Site Redesign

The challenge was to rejuvenate a retirement company’s homepage and member-only website to align with their overall rebranding strategy. TIAA-CREF wanted to provide their customers with a new digital experience that focused around the concept: Help me feel confident about my retirement.

 

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Blink Fitness Purchasing Flow Blink Fitness Purchasing Flow Blink Fitness Purchasing Flow

On 01, Aug 2012 | In | By srgause

Blink Fitness Purchasing Flow

The challenge was to create a seamless and easy-to-understand purchasing flow for a fitness center. Combating the stereotypes of hidden fees and overbearing contracts was the main challenge for this new brand.

 

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MetLife Auto & Home Application MetLife Auto & Home Application MetLife Auto & Home Application

On 01, Aug 2012 | In | By srgause

MetLife Auto & Home Application

MetLife Auto & Home wanted to redesign their internal insurance quote and application systems to improve the efficiency of their customer service staff and provide better service to prospective MetLife clients. The original system could take up to 4 hours to complete a quote or application, and MetLife needed help not only with a system redesign, but with a reorganization of information and database architecture

 

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American Express Review Center American Express Review Center American Express Review Center American Express Review Center

On 01, Aug 2012 | In | By srgause

American Express Review Center

The challenge was to design a place where prospective card holders could compare all of American Express’ credit cards, read reviews and sort content based on a variety of filters.

 

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Usabilla Redesign Usabilla Redesign Usabilla Redesign Usabilla Redesign Usabilla Redesign

On 31, Jul 2012 | In | By srgause

Usabilla Redesign

Usabilla, a Dutch startup specializing in online usability testing, wanted to redesign their admin interface to make it easier for users to create online usability tests, gather feedback from testers and display results in a clear and precise way.

 

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Usabilla Case Study & Infographic Usabilla Case Study & Infographic

On 31, Jul 2012 | In | By srgause

Usabilla Case Study & Infographic

Usabilla, a Dutch startup specializing in online usability testing, conducted a case study in the travel sector for airline, hotel and comparison sites. I assisted in analyzing the test results and created coordinating infographics to illustrate our findings. View the case study

 

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